Shipping policy
Our Address: Lily + Rose
2235 Gary Blvd.
Clinton, OK 73601
Shipping Information:
At Lily + Rose, we strive to provide you with the best shipping options and ensure your purchases arrive promptly and safely.
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Shipping within the USA:
- Currently, we only ship to addresses within the United States. We do not offer international shipping at this time.
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Processing Time:
- Orders are processed and shipped within 2-3 business days. You will receive a confirmation email with tracking information once your order has been shipped.
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Shipping Methods:
- We use reliable shipping carriers to ensure your items arrive on time and in excellent condition. Delivery times may vary depending on your location and the carrier used.
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Shipping Rates:
- Shipping rates will be calculated at checkout based on the weight and dimensions of the items, as well as the destination.
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Order Tracking:
- Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your package on the carrier’s website.
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Undeliverable Packages:
- If a package is returned to us due to an incorrect or incomplete address provided by the customer, we will contact you to arrange a reshipment. Additional shipping charges may apply.
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Lost or Damaged Packages:
- In the unlikely event that your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your items.
Contact Us:
If you have any questions or concerns about our shipping policy, please feel free to contact us at Jenny@LilyAndRoseHome.com or call 580-323-8753. We are here to assist you.
Thank you for shopping with Lily + Rose! We appreciate your business and look forward to serving you.
